One of the principles we live by at Benjamin Interactive is to get things out of the computer and up on the wall. The problem with keeping everything in the computer or in electronic form is that nobody else than who’s working on it sees it. You can have loads of information in the wiki, in Basecamp, in email correspondences, in powerpoints, in photoshop files, in excel sheets, or on note paper – but most likely it is only you and the team members involved with the specific content, that will ever see it. Continue reading 2 comments
The UI pattern survey initiative was launched back in April and has slowly been collecting replies ever since. With over four thousand replies, the data collected has considerable momentum. Continue reading 5 comments
A common feature on many websites letting users contribute content is a list of the most interesting content on the website right now. It is often presented as highest rated content, most read content, or just most popular content (whatever that is…). Continue reading 0 comments
The peak end rule is a heuristic in which we judge our past experiences almost entirely on how they were at their peak (whether pleasant or unpleasant) and how they ended1. When we do this we discard virtually all other information, including net pleasantness or unpleasantness and how long the experience lasted. Continue reading 4 comments
“The less you strive to control ideas and insist on credit for those that are yours, the more good ideas you’re likely to have – and see implemented.” Continue reading 0 comments
Every now and then, I stumble upon a blog post or article suggesting that hyperlinks should always be blue and purple to hint that the link is a link. While, I do believe that it should always be possible to spot what is clickable and what is not – without clicking on- or hovering over the object – I do not believe that the actual link color needs to be anything else than distinctive. Continue reading 18 comments
“Make simple things simple and complex things possible” Continue reading 0 comments
Some time ago, I talked about targeting your product towards one specific place in the users’ life-cycle instead of assuming they will be with you forever. However, in many cases, it can be more interesting to span over several phases in the user-life-cycle. This will allow you to cater to situations of change. Spot them by mapping the patterns of your users’ life, and be ready for a community much more open and responsive to your good deals and the change you propose. Continue reading 2 comments
How do your customers feel about your company and the service you provide? Are they frustrated, energetic, focused, or just happy? Translate their emotions into how much value they will bring to your business and how loyal they are. How do you want your customers to feel, and how do you get them there? Continue reading 1 comment