Soliciting feedback Edit

Problem summary

The website owners wish to collect feedback about the website from its users.

Usage

  • Use when you want feedback directly from your actual users rather than from user testing a person from your target segment.
  • Use when you do not have access to testing your users in real life.
  • Use when you want to collect ideas for new features and improvements to existing features.
  • Use when you want to understand how your users interact with your website.
  • Use when you want to collect information about how well your content suits your users’ needs

Solution

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Rationale

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Discussion

Sources

1 Soliciting feedback by Erin Malone.


This document is in version 1 and was last updated on Jan 14, 2009 by Anders. Edit this pattern.

You are reading the "Soliciting feedback" pattern.
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Soliciting feedback has 1 comment

  • As an annoying feedback colletr, you could see microsoft.com, where on almost every page with tech docs you’ll find popup with “was it usefull?” or simply radiobutton form yes-no and description area if it was.

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