Once you start testing your web designs systematically and on a regular basis, it can be hard to find test subjects that still have a fresh mind towards your design.

Exactly this need has been spotted by a group of companies that each tries to deliver online user testing in their old way.

Free online user testing services

  • FiveSecondTest is a free tool where you can upload your design as a screenshot and carry a series of different tests out on it.

Online user testing services you need to pay for

  • Usertesting.com has real people on their payroll, which you pay to carry out live user tests delivered as a screencast, microphone recorded comments, and a written summary. One user test is $29.
  • Loop11 allows you to conduct remote unmoderated user tests: create a task, invite users, and get the data. Much like the UI-patterns survey. Loop11 has decent testemonials and costs $350 – as a flat fee.
  • CrazyEgg.com lets track what your users do on your page – mouse movements, clicks, etc. Pricing starts from $9 a month and goes up to $99 a month.
  • IntuitionHQ is a screenshot-based testing suite much like the UI-patterns survey. They charge $5 for each test project that goes live.
  • Userfly lets you embed a piece of javascript on your site and after that track your users mouse-movements and clicks. They’ve got pricing plans ranging from Free to $200 a month.

Now you don’t have an excuse not to regularly conduct your user tests!

Anders Toxboe Author

As the head of Digital Development at DR (Danish Broadcasting Corporation) in Copenhagen, Denmark, Anders Toxboe builds awesome websites with his teams. He also founded UI-Patterns.com and a series of other projects. Follow Anders at @uipatternscom.


  • 976f46edec3c2eded290c4eb7bb08881

    Implant Dentist in London on Dec 24, 2009

    I think this is pretty efficient tool, I first need to install it in my system to check its worth. Thanks for posting! :)

  • 3b9a6d14e0ea40884ab1c9d711062ebb

    Ann on Jan 29, 2010

    Thanks for information!

  • 426dbec8ace6414ce15c66a1c5f92581

    Joyce on Jul 20, 2010

    Thanks for the product recs! These are awesome. I’ve heard good things about Userfly.com – Anyone tried them?

  • Fd4343f975b601a82187650221baa960

    Kelvin on Jul 28, 2010

    Tried CrazyEgg, and customers just loving them….

  • 49a6b541f80d257c596c235b55501f3d

    Jason Phimosis on Oct 21, 2010

    I believe that Userfly is the best one and you get what you pay for.

  • 2fbc925183da6419c30a678c677d1de4

    Maria Payroll on Jan 06, 2011

    I am actually hiring people to do online job, I think IntuitionHQ will help me track their activities.

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