Research Heresies
Conference talk at UX Brighton
· 22 min
As user research has matured as a discipline, it has picked up slogans and dogma about what it means to be a good researcher. Some of those rules can get in the way of the real job: helping teams improve their services.
In this talk from UX Brighton 2018, user researcher Will Myddelton shares a set of awkward truths, learned from bitter experience, to help researchers escape the dogma and get better at their work. The talk challenges some commonly repeated advice in the research community and asks what actually helps teams make better decisions.
It is aimed at user researchers and the designers and product managers who work with them.
What you'll learn
- How user research has collected slogans and dogma as it matured
- Why that dogma can get in the way of helping teams
- Awkward truths learned from experience that make researchers better
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