What I Learned From Sherlock Holmes

Designers and researchers all know the moment of being stumped and overwhelmed by hours of video, thousands of photos, artifacts and documents. What should you do next, how do you do it, and how do you know when you’ve done a good job?

In this talk from push.conference 2014, Razan Sadeq, an interaction designer who works in user research at STYLIGHT, argues that, as with all detective work, design research is not a random search for clues. It is a structured, coherent and systematic process aimed at solving problems.

Switching between a detective’s hat and a UX hat, Sadeq looks at the mindset, skills and techniques user researchers can learn from the greatest detective of them all, Sherlock Holmes.