Rethinking UX Research

Conference talk at Design 4 Drupal
· 56 min

How do you really know what your users want? How do you make sure your designs work for prospects and customers, and that design changes actually improve your site? In this 2014 presentation, “Rethinking UX Research”, Christine Perfetti takes on those questions.

Some believe user research must be a complex, scientific process that takes a lot of time, money and resources. In practice, most designers and developers can’t spend weeks or months on research. Perfetti argues that it is possible to get useful results without the expense of traditional user research methods.

She shares strategies and techniques for integrating UX research into your process, and shows how to answer essential design questions using methods that take only a day, and sometimes only 10 minutes.

What you'll learn

  • Why user research doesn't have to be slow, costly and complex
  • Getting useful results without traditional, time-consuming methods
  • Strategies for integrating UX research into your process
  • Answering essential design questions with methods that take a day or less

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