Adapt the offerings of a system to match individual users’ needs and abilities
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Tailor information to users individually. Content will be more persuasive if it is tailored to the individual needs, interests, personality, or usage context.
Tailored information is more effective in changing attitudes and beliefs than generic information. Make life simpler for users by showing only what is relevant to them. Tailor to individual needs, interests, personality, usage context, or other factors relevant to the individual.
Users are persuaded either through a central route, with full cognitive attention, or through a peripheral route, relying on heuristics
Rilla Khaled has defined eight culturally-relevant persuasive technology strategies:
Cue social density to users, and thus subtly promote harmonious actions that support the group’s goals.
Provide users with the opinions of users similar to them at moments when users must make important decisions.